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Jul 30, 2010
After acquiring 31 offices and taking on 150 staff
Interaction goes live with ‘Opera II Recruitment’
Interaction Recruitment, one of the UK’s leading multi-sector recruitment agencies, have recently gone live with a fully integrated back office solution ‘Opera II Recruitment’ by Cambridge Recruitment Software Solutions (CamRSS).
After acquiring 31 offices and taking on 150 staff from Kelly Services, Interaction Recruitment had just 4 months to deploy new systems capable of processing 2,500+ weekly paid temporary staff.
Andrew Gilchrist, executive chairman of Interaction Recruitment said, “Acquiring Kelly Services was an excellent opportunity for us but that’s when all the hard work really started. We needed to create an entirely new infrastructure capable of servicing and managing this major new business.”
“Back office operational efficiencies are paramount in a business of this size. We needed a fully integrated system capable of meeting our specific operational requirements and one which would grow with our business into the future.”
“It was essential we used trusted suppliers who we knew were capable of delivering on a major project of this scale as failure to deliver on time was not an option.”
“Having built our existing business around CamRSS’s back office solution we were confident that they could deliver an integrated solution to meet our very specific & demanding needs. Given CamRSS’s experience in these areas we commissioned them to undertake the entire ‘front to back’ office integration from start to finish.”
Jeffrey Anderson, Managing Director of CamRSS said, “This was a challenging implementation given the size, complexity and timescales involved. There were no existing systems to integrate with or build upon; we simply started with a blank canvas. We integrated our well proven back office solution ‘Opera II Recruitment’ with a new front office installation and online timesheets. This solution is highly efficient, scalable and yields excellent results. Given the tight timescales involved we simply had to ‘roll up our sleeves’ and get on with the job.”
“Interaction now has a highly automated, efficient and scalable integrated recruitment solution which delivers exactly what they require and one that will continue to grow with Interaction’s new business.”
Andrew Gilchrist said, “Our new systems have been a resounding success; the transition was seamless. Our temporary workers and our clients are now being paid and billed directly by Interaction. Our invoices and payslips are emailed thus helping to minimise our operational costs. Many of our large corporate clients have very specific invoicing and management information requirements. Our new system allows us to extract information and generate reports rapidly in virtually any format we require thus allowing us to fulfil both clients’ specific invoicing and management information requirements.”
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