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UKs Top Recruitment Agencies Revealed

UKs Top Recruitment Agencies Revealed at 2009 RecruitRank Awards

The fourth annual Jobsite RecruitRank Awards took place on Wednesday to reward the countrys top performing recruitment agencies based on candidate feedback. Recognising best practice and customer service in recruitment agencies, the RecruitRank Awards (www.recruitrank.co.uk) are the only industry awards based purely on feedback from jobseekers and not the traditional peer judging panel.

Launched in November 2005 by Jobsite with the aim of reducing candidate jobhunting frustrations and raising industry standards, RecruitRank is an online tool that tiers recruitment agencies on a daily basis based purely on the experiences of jobseekers. It allows candidates to feed back anonymously on the quality of an agencys service after they have applied for a vacancy advertised by them on Jobsite. In turn, recruiters have private access to this feedback, which allows them to monitor and, if necessary, improve their service offering.

The RecruitRank Awards recognise those agencies with outstanding customer service, who achieved the highest levels of positive feedback over a 12 month period. Jobseekers feedback determined the winners of the 11 award categories, with special congratulations to the winner of Best Recruiter Overall, which was awarded to iTS European.

The categories and winners are:
Low volume Jobsite user: Best Candidate Communication (Celectus Ltd)
High volume Jobsite user: Best Candidate Communication (CG Consultants)
Low volume Jobsite user: Best Understanding of Candidate Needs (Kensington Consulting - Engineering and Manufacturing)
High volume Jobsite user: Best Understanding of Candidate Needs (networx)
Low volume Jobsite user: Best Industry Knowledge (iTS European)
High volume Jobsite user: Best Industry Knowledge (Page Personnel)
Low volume Jobsite user: Best Recruiter (iTS European)
High volume Jobsite user: Best Recruiter (networx)
Low volume Jobsite user: Most Improved (Kensington Consulting - Engineering and Manufacturing)
High volume Jobsite user: Most Improved (Michael Page (Property & Construction)

Commenting on the awards, Keith Potts, Jobsite CEO, says: It has been a tough year for everyone in the recruitment industry, so we are really proud to see that so many recruitment agencies are still placing a high importance on providing outstanding customer service. With several thousand recruitment consultancies eligible for inclusion in the RecruitRank Awards, these winners stand out as examples of providing exceptional customer service.

Potts continues, RecruitRank is based entirely on candidate feedback, providing the industrys most comprehensive insight into candidate needs and demands. Listening to this voice is critical for the future success of the industry as a whole. There is a lot we can learn from the RecruitRank Award winners, who epitomise best practice in the area of customer service. Jobsite congratulates all the winners on their awards.

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