QX Ltd has announced the appointments
QX Ltd has announced the appointments of Tim Lees as Operational Client Director and Darren Fisher as Operational Finance Director.
Chris Robinson, Executive Chairman says, I am immensely proud of how the team at QX has developed over the past 6 years. I am also pleased to welcome Tim & Darren to the team. With their combined talents and wealth of commercial experience, I am sure that they will help QX to continue to enhance our customer service proposition.
Operational Client Director
Tim is a qualified chartered management accountant of 20 years standing with global experience of running major Finance programmes in telecommunications, defence & aerospace and chemical sectors. He was the financial controller for a 14billion merger between British Aerospace and Marconi Electronic Systems and also renegotiated a major IT Outsourcing contract of $2billion saving over $250m over a 5 year contract term.
For the past 3.5 years Tim has held senior BPO F&A roles within the Xansa and Steria organisations, managing Indian offshore teams of 300 whilst also growing the BPO business by over 200m annual revenue. He is an innovative programme / project manager who is results driven, logical and who utilises flexible approaches to exceeding targets. Tim is an articulate, confident and persuasive team-builder, able to motivate and communicate to achieve exceptional business performance.
Tim and his partner Kathy live in Chester, Cheshire UK.
Operational Finance Director
Darren is a chartered accountant, qualifying with Coopers & Lybrand and holds a first class degree in Mathematics. After leaving practice he has held roles in a wide range of Plcs spanning varied industries including manufacturing (Northern Foods Plc and Heywood Williams Plc), vehicle telematics (Minorplanet Systems Plc) and an ISP (Plusnet Plc). During this time he held roles ranging from Financial Controller to Head of Finance. Latterly, he has performed senior interim management roles at Turner & Townsend, UK Coal Plc and United Utilities Plc.
Interesting achievements include heading up the customer service department at Plusnet after the sale to BT and reducing customer churn from 20% to 10% and at Minorplanet he ensured that a team of over 100 developers stopped developing spaghetti code and started to act as a professional target driven function by introducing a team of programme managers.
He has bought and sold businesses and during his time at Minorplanet raised money on the stock exchange.
He lives in Yorkshire with his family and in his spare time enjoys coaching a youth football team.