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Randstad Holding nv Reports On its First Quarter 2010

Randstad Holding nv Reports On its First Quarter 2010

Key points first quarter 2010

- Revenue almost flat at 3,039 million

- Organic growth1 per working day improving from -5% in January to 4% in March

- Gross profit2 reached 575 million (-6%) with the gross margin coming down from 20.1% to 18.9%

- Operating expenses flat versus Q4 2009 at 500 million or down 12% YoY

- EBITA3 amounted to 75 million (53%), with the EBITA margin reaching 2.5% (vs. 1.6% in Q1 2009)

- Adjusted net income4 attributable to holders of ordinary shares 47.6 million diluted EPS5 0.28 (vs. 0.05)

"In a quarter that is historically the weakest of the year, we achieved a solid performance, thanks to cost control and careful attention to margins, says Ben Noteboom , CEO Randstad Holding. "In March, revenue recovered strongly, with the industrial segments leading the change. Our US and German businesses are well over last years levels, while the Netherlands is still lagging. In the US, our professionals business has also returned to growth in March. Clients have clearly taken the message that with increased volatility, flexible solutions are the answer. We expect growth will also return and accelerate in many other specialized and professional segments, as well as in the Dutch market. Our people are ready to benefit from any opportunity. We have the capacity, while reinforced commercial programs are in place. Our prospects for the near future are better than they have been for quite some time.

First quarter 2010 by geography1
1 in the description of geographies and segments the organic percentages are measured per working day

The Netherlands
Revenue decreased by 14% organically, compared to -21% in the previous quarter. Tempo-Team and Randstad performed in line with the market. Due to the client mix and the focus of the Dutch economy the Dutch market is more late cyclical than other markets but the patterns are similar. The combined Dutch inhouse businesses, focused on the industrial and logistical segments, reached the turning point in March. Yacht, which is active in the more late cyclical First quarter results 2010 Page 4/17
professionals segment, remained below the market average. Pressure on the temp margin has stabilized. EBITA was maintained at a good level, with the EBITA margin reaching 6.2%, compared to 5.8% in Q1 2009.

2 for comparison purposes the 8.2 million business tax reclassification has been excluded from French EBITA. In the segmental breakdown the amount is shown on a separate line.
Revenue increased organically by 1%, compared to -19% in the previous quarter. In staffing and inhouse services, light industry and automotive improved, whereas activity in construction remained at low levels. We were still below market but with staffing, inhouse and permanent placement gaining momentum, we expect to close the gap by midyear. We opened 3 inhouse locations for new clients, while we added another 9 in transferring clients out of the previous Vediorbis network. The professionals business was still down for the quarter but returned to growth in March. The EBITA margin (excluding the business tax reclassification) amounted to 0.0%, compared to -0.1% in Q1 2009. Regular operating expenses included costs for office closures and redundancies of approximately 2 million.

German revenue increased by 10% organically, compared to -18% in the previous quarter. The revenue trend improved throughout the quarter in staffing and even more so in inhouse, driven by a strong pickup across all industrial segments. In professionals, the engineering/aerospace segment remained slow, whereas growth in the IT business accelerated. In the traditionally weak first quarter, the EBITA margin reached 4.3%, compared to 1.4% in Q1 2009. The German result included a wage cost related release of approximately 2 million.

On an organic basis revenue declined 6% year-on-year in the UK, compared to -19% in the previous quarter. Revenue in our combined staffing and inhouse services businesses showed double digit growth based on higher volume with existing clients and client gains. The year-on-year contraction in the professionals segment eased, while professional revenue was flat quarter-on-quarter including a sequential pick up in permanent placement fees. Recovery is ongoing in smaller segments such as Finance, HR and Media, while Engineering/Construction started to show sequential improvement in perm fees. The Education segment suffered from widespread school closures in January and tougher market circumstances but solid profitability was maintained. The Healthcare market faces some pressure. For the whole UK permanent placement fees were down 13% organically year-on-year while they were up 18% sequentially. The EBITA margin amounted to 2.2%, compared to 2.3% in Q1 2009.

Revenue came down by 2% organically, compared to -16% in the previous quarter. Tempo-Team continued to outperform the market. Randstad closed the gap by gaining some share in the industrial segment through a good performance of inhouse. The combined Belgian businesses returned to growth in March. Gross margin held up relatively well but costs were still relatively high. The EBITA margin reached 2.9%, compared to 3.3% in Q1 2009.

Revenue increased by 7%, compared to -9% in the previous quarter. The Spanish business returned to growth, against easy comparables. The Portuguese business continued to do well, outperforming the market and showing double digit First quarter results 2010 Page 5/17
growth. Costs were managed well and against the backdrop of continued pressure on gross margin, the EBITA margin improved to 1.3%, compared to 0.3% in Q1 2009.

Other European countries
Growth in the other European countries varied but showed a strong rebound across the board. In Italy revenue still declined, but momentum is building and in March revenue was almost flat. Our Polish business continued to show significant growth. Growth in our Scandinavian business was very strong, while this was also the case in Turkey, Hungary, and Greece. For the combined region the EBITA margin reached 0.6%, compared to 0.1% in Q1 2009

North America
Revenue increased by 9% on an organic basis, compared to -13% in the previous quarter. Growth in our combined US staffing and inhouse services businesses was well above 20%. The US professionals business turned in flat revenue, based on a strong performance and return to growth in IT. The combined US professionals business returned to growth in March, including perm fees. The Canadian business was slightly down year-on-year but reached the turning point in March as well. The North American EBITA margin amounted to 1.5% compared to -0.3% in Q1 2009.

Rest of the world The Australian business returned to growth over the full quarter. The Latin American businesses (Argentina, Chile, Mexico, Brazil and Uruguay) showed double digit growth on average. Growth was maintained in India and China, while our Japanese business was still down over the full quarter but up in March. For the combined region the EBITA margin reached 0.3%, compared to -0.9% in Q1 2009.


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