Connecting to LinkedIn...

Blank

Manchester Call Centre To Recruit 50 New Staff

Manchester Call Centre To Recruit 50 New Staff
CallCare Ltd today announces the beginning of a recruitment drive to expand its 100 strong Salford Quays based team by 50 new staff.
CallCare Ltd operates a 24hr telephone answering service for both public and private sector companies nationwide. Since its establishment in 1998, CallCare have handled inbound telephone accounts for the NHS, emergency services, local authorities and many private sector companies, from solicitors practices to engineering companies.CallCare Ltd is to add 40 inbound call centre operators and 10 sales & marketing personnel to their Salford Quays premises. This urgent recruitment drive is to manage the increase in volume of business CallCare has experienced, from both existing and new businesses, in the past few months.We have certainly seen a massive growth in interest in our services... the simpler tasks, like telephone answering are simply not necessary for companies to keep in house. Why employ a full time receptionist when you can have a professional, 'pay as you go', one?  If the service you procure is professional and efficient you can still ensure your service levels are met. Our customers always achieve cost savings but many also report a significant increase in customer satisfaction and productivity levels... Gemma Harding, Corporate Development ManagerDavid Bate, Managing Director, believes the surge in interest is primarily due to the government imposed public sector cuts and the cost reductions private companies are needing to make to be competitive in this economic climate there are pressures to reduce costs while committing to the existing levels of service. Due to our 12 years of experience, we are perfectly positioned to provide a much needed service. We have over 3.5m of infrastructure in place, we now just need additional staff to help us deliver!Already the fastest growing UK call centre business (Plimsoll 2010), CallCare Ltd believes it has strategies in place to handle this growth in outsourcing.

Tags:

Articles similar to

Articles similar to