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SURVEY REVEALS A COMMUNICATION BREAKDOWN BETWEEN EMPLOYERS AND THEIR WORKFORCE

SURVEY REVEALS A COMMUNICATION BREAKDOWN BETWEEN EMPLOYERS AND THEIR WORKFORCE
 
Almost half (46%) of the UK's employees who have been through downsizing or restructuring at their place of work feel that their employer did not support them during this period of change.  In addition, 40% of respondents claim that their employer did not make it clear how the changes would affect them.
 
The survey, conducted on behalf of Capita HR Solutions, also reveals that almost two-thirds (63%) of the UK's workforce claim that in the past when their organisation has made changes, they were first made aware of them by rumour, rather than being told formally by their employer.
 
Alan Bailey, managing director for Capita HR Solutions, commented: "Due to the recession, many organisations have had to make the tough decision to restructure and make redundancies. This survey demonstrates that these major organisational changes are not being well managed or communicated to the workforce."
 
"According to the survey, 50% of employees whose organisations have been through downsizing or restructuring, feel uncertain about their future at work. One in four respondents feel less committed to their organisation.  If employees feel uncertain and uncommitted, then productivity is bound to be affected. Employers would benefit from involving staff or staff representatives earlier in the process, even if all the potential outcomes of the restructure are not yet known."
 
Dr. Stephanie Morgan, chartered occupational psychologist and a director at Kingston University's Business School, said: "During times of economic uncertainty organisations can't afford to allow a lapse in communication between employee and employer. If organisations are intending to undergo restructure or organisational change, I would strongly suggest they have the HR expertise in place to support communications and ensure a smooth transition."
 
The survey explored the effect that the current economic climate is having on the UK workforce.

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