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Financial summary

Growth in net fees for the quarter ended 31 March 2011 (Q3) growth
(versus the same period last year) actual LFL*

By region
Asia Pacific 37% 23%
Continental Europe & Rest of World 32% 35%
United Kingdom & Ireland (2)% (2)%
Total 18% 16%

By segment
Temporary 10% 8%
Permanent 30% 27%
Total 18% 16%

* LFL (like-for-like) growth represents organic growth at constant currency.


Group net fee growth of 16%* against prior year driven by continued strong
performance of our International business

Strong net fee growth of 21%* in Australia & New Zealand

Excellent and broadly based growth in Germany with net fees up 39%*

Overall net fee stability in the UK with strong net fee growth of 18% in
private sector markets, offset by continued tough conditions in the public
sector down 37%

Continued consultant headcount investment in the International business,
increasing 7% in the quarter

Commenting on trading for the quarter ended 31 March 2011, Alistair Cox, Chief
Executive of Hays plc, said:

"We have had another quarter of strong and broad based growth led by our
International business which grew its net fees by 29%* versus prior year. We
recorded excellent growth in Continental Europe, South America and Asia, with
another quarter of strong growth in Australia. Overall, 21 countries grew net
fees by more than 20%*. In the UK, net fees remained broadly stable overall
with strong growth in the private sector offset by tough public sector markets.

Our operations in Queensland, Christchurch and Tokyo have each faced natural
disasters of unprecedented scale, but the response and fortitude of our
employees there has been a credit to them and to our business. Despite these
events the outlook remains positive in nearly all of our markets outside the UK
public sector and we continue to invest in consultant headcount, particularly
in the International business which grew headcount by 7% in the quarter. The
Group now generates nearly two thirds of its fees from the International
business. This extensive platform, together with the investment made across
the business, provides the Group with the basis from which to capitalise on the
long term structural growth opportunities in our markets."


In the quarter ended 31 March 2011, Hays, the leading global professional
recruitment group, increased net fees by 18% (16% on a like-for-like basis*)
against prior year. The combined impact of the natural disasters in Queensland,
Christchurch and Japan is estimated to have reduced Group net fee growth by 1%*this quarter (APAC division impacted by 3%*). Net fees from the temporary
placement business increased by 8%* and net fees from the permanent placement business increased by 27%*, as the Group continued to see good momentum acrossmost of its markets.

The Group's underlying temporary placement margin** remained stable and in line with the previous quarter. The Group's consultant headcount increased by 3%during the quarter, driven by ongoing investment in Australia, Asia,
Continental Europe and South America, with headcount decreasing slightly in the
United Kingdom. During the quarter the Group added a new office in Delhi,
India, as the Group continues to build its International platform for growth.

Asia Pacific

In Asia Pacific we recorded net fee growth of 23%*. In our market leading
Australia & New Zealand business net fees increased by 21%*, with permanent
placement net fee growth of 21%* and temporary placement net fee growth of 21%
*. The combined impact of the Queensland floods and Christchurch earthquake
reduced net fee growth in Australia & New Zealand by 2%* this quarter and these
are together expected to reduce net fees and operating profits by 1-2 million
in the second half of the year. Despite these disruptions overall net fee
momentum continues to be good, with broad based growth across regions and
sectors, particularly in Banking and Resources & Mining.

Asia, which accounts for 13% of the division's net fees, achieved net fee
growth of 43%*. Performances in China, Singapore and Hong Kong were excellentwith each achieving net fee growth in excess of 65%*, with record performances in China and Singapore. The tragic events following last month's earthquake in Japan have significantly impacted our operations there, which are largely based in the Tokyo district. We therefore expect that this business, which generated 6.9 million of net fees and 2.0 million of operating profit in the six months to December 2010, will be materially affected in the coming months. The impact of the earthquake reduced net fee growth in the Asia region by 5%* this quarter and we expect that net fees and operating profit will be reduced by around 2 million versus previous expectations in the second half of the year.

Consultant headcount increased by 5% during the quarter, with headcount up 10% in Asia, as we continue to invest to ensure we capitalise on the opportunities
for growth we are seeing across the division.

Continental Europe & Rest of World ('RoW')

In Continental Europe & RoW we recorded net fee growth of 35%*. Our German
business had another excellent quarter with net fee growth of 39%* and
continues to see strong momentum. Growth was broadly based across our
contracting, temporary placement and permanent placement business, and across all of the sectors in which we operate. Most other countries in the division
continued to see improving market conditions with 16 countries recording net
fee growth above 20%*. In particular we saw excellent performances in Brazil,
the Netherlands, Spain, Italy, Poland, Austria, Russia and Denmark which each
achieved net fee growth in excess of 40%*, with record net fee performances in
Brazil, Belgium, Italy, Russia and Denmark during the quarter.

Consultant headcount increased by 8% during the quarter as we continue to
invest across the division.

United Kingdom & Ireland

In the United Kingdom & Ireland net fees decreased by 2% and overall we have
again seen broadly stable net fee trends. We have continued to achieve strong
net fee growth in the private sector business, which increased by 18%, notably
in our Construction & Property, IT, Legal, Corporate Accounts and City-related
businesses. Our public sector business, which represents 24% of the division's
net fees, continues to face difficult market conditions with net fees
decreasing by 37%. This business is now down around 50% from peak levels.

Consultant headcount decreased by 1% in the quarter and we expect this to
remain broadly stable through the next quarter, as we continue to balance the
private sector recovery with difficult public sector markets.

Cash flow and balance sheet

Net debt increased modestly to around 130 million at the end of the period (31
December 2010: 125.7 million). We expect net debt to remain at a broadly
similar level through the next quarter.

OFT investigation

On 1 April 2011 the Competition Appeal Tribunal ('CAT') announced its judgement
in respect of Hays' appeal against the level of the fine imposed by the Office
of Fair Trading ('OFT') in September 2009. The CAT reduced the fine from 30.36
million to 5.88 million. This decision represents the outcome of previously
reported proceedings which began in June 2006. The full amount of the fine has
already been provided in our 2010 accounts.

* LFL (like-for-like) growth represents organic growth at constant currency.

** The underlying temporary placement gross margin is calculated as temporary
placement net fees divided by temporary placement gross revenue and relates
solely to temporary placements in which Hays generates net fees and
specifically excludes transactions in which Hays acts as agent on behalf of
workers supplied by third party agencies.


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