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Mobile working increases productivity and employee satisfaction

Mobile working increases productivity and employee satisfaction

A recent survey by Freedom Communications, a leading Technology, Media and Telecommunications (TMT) provider, has found that many of the UK’s leading organisations agree that mobile working significantly improves employee productivity. In fact, 61% of the leading organisations surveyed stated that they plan to increase investment in developing and growing their mobilised workforces over the next two years.

As economic growth picks up in the UK, businesses are looking to upscale and HR managers are fighting to attract the very best talent. During this time, a willingness and capability to accommodate flexible working can be leveraged to great effect.

Firstly, as rental prices soar, many businesses are finding that they can help minimise costly office space by allowing staff to work from home. In addition to this, mobile working allows businesses to tap into a pool of talented workers who would otherwise be unable to work due to their location, family circumstances or restricted working hours. It was recently reported that women were the main victims of the recession, as 24% of mothers have had to quit work, while 16% have reduced their hours, but many women are finding that mobile working can play a vital part in getting these skilled workers back to work.

The results of the survey show that unified communications and mobile working are driving businesses forward. However, CFOs and decision makers who have been reluctant to focus on this part of their business, still need to be educated on the long term benefits and how they outweigh the cost of the initial investment.

When it comes to unified communications, the consumerisation of IT is driving business productivity, operations and satisfaction, as employees bring their own preferred technologies into the workplace. In some professions, new devices such as tablet computers and smart phones are enabling staff to communicate through one device instead of many, making the traditional office set-up a thing of the past. This transformation can lead to greatly increased productivity and reduced costs, so it’s no surprise that 64% of leading organisations are taking steps to incorporate unified communications in to their business.

Pat Botting, Managing Director of Freedom Communications, said: “We’re seeing technology play a huge role in the transformation of the modern-day workplace. The aim of this research was to highlight the business drivers towards mobilised working as many business judgements of collaborative and mobilised working are still clouded. The results are very intriguing but greatly support the work we do for our customers to sustain their business growth.”

Nearly two thirds of the UK’s leading organisations will over the next two years increase their mobile workforce, and for those that are already mobile, most agree that customer satisfaction is being improved as a result. Allowing staff to better manage work around their personal and family life, as well as providing them with the state of the art tools to work more efficiently, is most definitely leading to a more productive, satisfied workforce.


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