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Capita plc announces today that it has signed a contract to work in partnership with the armed forces to deliver the Recruiting Partnering Project (RPP). The contract, valued at around &pound44m a year for 10 years, is expected to deliver benefits in excess of &pound300m to the armed forces and will release military recruiters back to the front line. 

The project represents a major investment in the transformation of military recruiting.  While the Army retains ownership of recruitment policy, entry criteria and assessment standards, RPP will deliver the entire process for the attraction and recruitment of soldiers and officers to the Regular and Territorial Army. It will also provide a tri-service information and communications technology (ICT) platform to underpin recruitment for the Royal Navy, Army and Royal Air Force.

Capita will work in a supporting capacity with the existing recruiting model from March 2012, and expect to implement a new delivery model in March 2013.  Capita will work with a range of partners, including advertising agency JWT, to support recruitment marketing, and Kenexa, to support the assessment process and the recruitment technology component of the ICT platform.   

Capita plc chief executive, Paul Pindar, said: “We will bring our extensive resourcing experience to the Army and tailor it to provide a modern approach which will improve contact between recruiter and potential recruit, reduce the time and cost to enlist and reduce training wastage. This is a genuine partnering arrangement and we will be working closely with the Army at all stages of delivery. A blend of military and civilian staff working on the Recruiting Partnering Project will have a common objective – to create an agile recruiting service that inspires people and delivers the recruits the Army wants.”

Col Neil Polley, RPP Project Manager said: “This initiative will increase the number and improve the quality of recruits joining the Army.  The contract covers the entire recruiting and selection process for both the Regular Army and the TA, and will transform the way the Army recruits its officers and soldiers. The contract will release over 1000 military recruiters back to the front line, and will deliver hundreds of millions of pounds in benefits.”

Joseph Petyan, Executive Partner of JWT London, said: “JWT has been working in close partnership with Capita throughout the bid process. JWT's role is as a tier 1 marketing supplier to Capita helping to deliver the marketing requirements for Army RPP. JWT will be supported by a number of WPP specialist agencies.  JWT's remit is to help Capita position the Army as an employer of choice in order to support Capita’s remit in delivering the right quantity and quality of recruits for the Army both now and in the future. “

Andrew Jackson, Managing Director of Kenexa Government Solutions said: “With a choice of more than 220 different jobs in the Army alone, finding the right job is crucial. Our proven assessments will help the RPP to better predict success in training and throughout the chosen term careers of the Army’s future officers and soldiers. In addition, Kenexa’s applicant tracking technology will help Capita bring improved automation to the recruitment and selection processes of the Royal Navy, Army and Royal Air Force. Our company is thrilled to be part of a partnership that brings together the best of military and commercial expertise and will set new standards in the attraction, recruitment and selection of top quality servicemen and women.”

This announcement follows one made on 14 February 2012 which said that Capita had been selected as recommended supplier for the RPP.


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