Is your business prepared for the Olympics? Your employees dont think so...
Is your business prepared for the Olympics? Your employees don’t think so...
Research by SunGard Availability Services reveals employer and employee disconnect and impending Olympic supply chain disruption
88% of employees in the UK feel in the dark about Olympic Games working policies, despite 4 out of 5 businesses claiming to have made plans
40% of UK businesses admit to being less resilient to major organisational disruptions thanks to & lsquo;just-in-time’ business models
The ripple effect will stretch beyond London, with 43% of UK businesses expecting disruption to supply chains during the Olympics
Research sponsored by SunGard Availability Services, the pioneer and leading provider of Information Availability and business continuity services, reveals the overwhelming disconnect between businesses and employees as they prepare for the inevitable working life disruptions during the Olympic Games, and an admission among many businesses that they’re expecting cracks to appear in their supply chains.
Employer and employee disconnect
The research, which separately polled 250 UK directors in midsize organisations and over 1200 UK employees, reveals that a staggering 88% of employees feel in the dark around Olympic working policies, despite four out of five businesses claiming to have made adequate plans to combat the threat of working disruption during the Games, and over half (55%) saying they have communicated these plans.
Supply chain vulnerability
The full extent of the Olympic business disruption remains unknown, but what is clear is that the potential ripple effect could cause disruptions outside of the London hot-spot, in particular due to supply chain vulnerability.
Modern business practices such as & lsquo;just-in-time’ business models have caused 40% of UK businesses to feel less resilient to major organisational disruptions due to the pressure to retain a lean and ultra-efficient operational model. In addition, 43% are expecting supply chains to break down during the Olympics.
“The ripple effect of London 2012 stands to be felt across the UK, and the impact of anticipated supply chain disruptions should not be underestimated,” commented Keith Tilley, managing director UK and executive vice president Europe for SunGard Availability Services. “The nature and timing of disruptions are near impossible to predict but as businesses become ever more reliant on modern operational models and strive to streamline efficiencies, it’s vital to take measures that improve resiliency.”
Disruption as a way of life
The research clearly shows that disruption is now a way of life for UK organisations and their workers. The past couple of years have seen a wide variety of disruptions to UK businesses, from the Thai floods and Japanese tsunami through to unforeseen snow and public sector strikes, and with 59% of organisations now factoring in more disruptions into operational plans. Sixty one per cent of employees think that the efficiency of UK organisations will be disrupted due to the Olympic Games.
Businesses rank supply chain disruptions and the impact of employees watching the Olympics (60%) as the highest concern, with technological based disruptions such as network failures and security breaches (57%) close behind.
David Noble, CEO, CIPS says: “Whether it’s political unrest, ecological disaster, financial meltdown or the biggest show on Earth, supply chain disruption should be a key concern for organisations large and small. London 2012 may still feel some way off, but putting in extra time to develop risk mitigation strategies now, will pay dividends later and will ensure that UK business doesn’t take another financial and operational hit as we move out of recessionary times.”
Tilley continued: “2012 is set to be a challenging year and while it’s encouraging to see plans to counteract disruption are being implemented, it’s vital organisations understand the potential fallout caused or exacerbated by poor or no preparation, in particular if plans are not communicated effectively to staff. Potential impact is likely to affect not just on operations, but customers, profits and reputation too. Action taken now will not just benefit them for two months in 2012, but as a differentiating quality management process that will benefit them for many years.”
SunGard has developed a 10 step guide, available for download at http://www.sungard.co.uk/Documents/10stepguide.pdf, for those organisations looking for direction on how to develop, implement and assess business disruption plans for this summer and beyond.