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Which? Report on elderly care - A recruitment industry perspective

Which? Report on elderly care - A recruitment industry perspective

The REC has responded to the Which Report on poor quality of elderly care that has appeared extensively in the media today.

Commenting on the findings, Tom Hadley, the REC’s Director of Policy & Professional Services, says: "The report flags some worrying examples of poor practice but we must avoid further stigmatising individual care workers - the vast majority of whom do a great job in increasingly difficult circumstances and on very low pay rates.

"Which themselves acknowledge a major problem lies with the overall care system and insufficient staff numbers. We need to get to the real nub of the breakdown to make things better.

"Specialised recruitment agencies have a key role to play by ensuring that all front line workers are suitably skilled and properly vetted and that the need for extra staff can be met at short notice and on 24/7 basis. However, increasing pressure on costs and margins means that this risks becoming an almost impossible task.

"The immediate priority is to find a way of balancing cost control priorities with the need for an effective and sustainable supply of front line care workers. In the longer term, the debate has to be about how we fund a workable and modern care system and about actively promoting careers in the sector to a new generation of care professionals.”

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