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Manjit Singh is a finalist in the bfa HSBC Franchisee of the Year Awards

Manjit Singh, franchisee at recruiter Driver Hire, is a finalist in the bfa HSBC  Franchisee of the Year Awards

The British Franchise Association (bfa) has announced the finalists for the 2013 bfa HSBC Franchisee of the Year Awards, supported by Express Newspapers. This year has seen an impressively high quality of applicants and after careful consideration, the finalists have been selected across five new categories. The winners of these categories will compete for the right to be crowned overall 2013 Franchisee of the Year.

The finalists reflect the high standards found in ethical franchising in the UK. They have demonstrated exceptional business practice, acting as outstanding ambassadors for their sectors, areas of expertise and for the specific award categories.

The selected finalists are as follows:

Customer Service Franchisee Award:
This award identifies excellence in customer service, looking at those who go above and beyond expectations which not only drive new customer bases and retain valued clients, but also have a direct positive impact on the franchise.

Manjit Singh, Driver Hire, Enfield

Surjit and Balvinder Dhillon, O2, Solihull

Nicholas Dee Shapland, ServiceMaster, Newbury

Richard McConnell, The ZipYard, Altrincham

Brian Smart, Director General, bfa, said: “Every year we are excited by the quality of entrants for the bfa HSBC Franchisee of the Year Awards and this year is no exception. These finalists are from a range of sectors, championing their expertise and successes in many aspects of franchising. They have shown extraordinary levels of entrepreneurialism, commitment and drive which we were thrilled to hear about and which made this year’s selection process very challenging.”

Cathryn Hayes, Head of Franchising, HSBC, said “This year’s finalists are exceptional, demonstrating how fantastic business success can develop from aligning their passion and enthusiasm with the support franchising brings. At HSBC we work with some of the UK’s most outstanding franchises to support their appetite for success and it is always a pleasure to see the wide variety of businesses in these awards. Our finalists this year are great role models and I am looking forward to hearing more about their stories when they appear before the judging panel.”

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