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ID Medical provides A grade service to NHS trust

ID Medical’s meticulous approach to staffing has ensured a continuous supply of nurses for West Middlesex University Hospital NHS Trust.

Earlier this year in June 2013, ID Medical Group Limited was appointed Master Vendor for the supply of nursing staff to the West Middlesex University Hospital NHS Trust, with the key aim of delivering extensive cost savings and maintaining the mandatory nurse-to-patient ratios.

Since the commencement of the agreement and lasting partnership, the Trust has benefited from ID Medical’s competitive prices and the simplicity of working through one recruitment company to manage all of its temporary staffing needs. The multi-disciplinary healthcare recruiter works closely with the Trust on special projects to achieve the optimal patient care and experience.

Susan Hugill, temporary staffing manager at West Middlesex University Hospital NHS Trust comments on the Master Vendor agreement with ID Medical: “We decided to go down the Master Vendor route because we needed a more planned approach to agency usage. We needed to drive down costs and encourage behavioural change within the Trust itself.

“We met with several agencies before deciding on a Master Vendor. When ID Medical came to visit us they did a lot of preparation, they knew the Trust’s history and were ready to discuss our pertinent issues with us especially our short notice booking culture in the Trust.

“The positives of the Master Vendor agreement with ID Medical to date have been the quality of staff we have received, and an additional benefit that a lot of them have been recruited locally. ID Medical has addressed any fears that our ward and department managers had on the quality of staff and the responsiveness of the requests.”

Joseph Topa, operations manager at ID Medical concluded, “Our Nursing division continues to work diligently to guarantee successful implementation of the Master Vendor contract, making sure our 97% fill rate remains consistent, that we are supplying high calibre nurses to the Trust and are responding rapidly to their temporary staffing needs at all times.

“With the right people, a robust infrastructure and our dependable recruitment procedures, we remain ideally placed to service this large scale Master Vendor assignment. We have further strengthened our relationship with the West Middlesex University Hospital NHS Trust, whilst confirming to additional NHS and private medical organisations that ID Medical has the experience and capacity to improve the cost efficiencies and help sustain safe levels of nurse staffing.”


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