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Plum Personnel awarded 100% in audit

As a result the company has been awarded the prestigious Platinum status for their work with the NHS.

The rigorous audit was undertaken by Neuven Audit Solutions on behalf of HealthTrust Europe, the national procurement partner for the NHS.  Plum Personnel was able to demonstrate their stringent attitude towards compliance and excellent standards of compliance in their quality procedures.

Demelza Leadbetter of HealthTrust Europe commented, “We have worked with Plum Personnel Limited for a couple of years following their award to our Non-Clinical Temporary Staffing and Fixed Term Workers’ Framework Agreement.   We have found Plum Personnel to be very conscientious, straight forward, well-communicated and well-managed.  They have worked hard with ourselves and our customers to meet their requirements, which has paid off having achieved Platinum status in our Audit.  A very well-done to them.”

Susie Ankrett, director at the Midlands-based Plum Personnel, said, “We are over the moon to have achieved the & lsquo;Platinum’ rating for compliance which is the highest level that can be awarded. We feel it cements our position as a business capable of delivering high levels of service to the NHS. To receive the highest score possible is evidence that we always aim for excellence in everything we do.”

The audit focused on Plum Personnel’s processes and procedures for the recruitment of temporary staff to NHS organisations throughout the West Midlands.

“As a private company operating in the public sector, we are serious about our responsibilities and as the audit demonstrates, we continually work hard to achieve the standards set.  For example we ensure our candidates are vetted to the highest level. We’re obviously delighted that we have been formally recognised as being fully compliant and that our policies and procedures stood up to robust auditing.” added Susie.

Director Julie Whitehouse stated, “The results reflect the significant investment we have made and the Platinum award reinforces our on-going commitment to provide high quality staff to our clients.  It is testament to the hard work conducted on a day-to-day basis by the Temporary Division staff. We take great pride in working with the NHS. We are delighted to have achieved platinum status.”


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