Staffing 360 Solutions division wins Inavero's 2014 Best of Staffing Client award
Presented in partnership with CareerBuilder, the fifth annual Best of Staffing Award provides the only statistically valid and objective service quality benchmarks for the industry, revealing which staffing agencies deliver the highest quality of service to their clients. In a year when the staffing industry's client service quality scores are trending down once again, the Best of Staffing winners scored well above industry service benchmarks. Monroe Staffing is one of the best staffing agencies for companies to consider when they are looking to hire temporary or permanent employees.
Less than two percent of all staffing agencies in the U.S. and Canada receive the Best of Staffing Award for service excellence utilizing the Net Promoter methodology. The stark contrast in client satisfaction scores compared to the industry average is a clear indication that the firms who have earned the 2014 Best of Staffing Client Award truly stand out for their service quality. Monroe Staffing received satisfaction ratings of 9 or 10 out of 10 from 61% percent of their clients, significantly higher than the industry's average of 35% percent.
"We are excited to be recognized again as part of this elite group providing exceptional customer service. Monroe Staffing has now received this award for three consecutive years, and four of the last five. Our ability to maintain a high level of consistency speaks volumes about the dedication and support our team provides to our client base. I would like to thank our clients who participated in this year's survey, recognizing Monroe Staffing's efforts. Less than 2% of staffing firms in the US and Canada have been named to the Best of Staffing List for Client Satisfaction, and we are again proud of this outstanding achievement," said Matt Briand, Monroe Staffing's President and CEO, as well as Co-CEO of Staffing 360 Solutions, Inc.
"The staffing industry is helping organizations bridge the skills gap and add jobs today more than at any other point in U.S. history," said Inavero Founder and CEO, Eric Gregg. "Between the well documented skills gaps and economic uncertainty, partnering with a top staffing agency is more important now than ever. The 2014 Best of Staffing Award was earned by less than 2% of the more than 12,000 staffing firms in the U.S. and Canada. In an era of scarce qualified talent, hard to fill positions, and ever-increasing expectations, these agencies have proven they have what it takes to deliver exceptional service to both clients and job candidates. We're proud of the accomplishments of our 2014 award recipients."
Net Promoter, NPS, and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company, and Fred Reichheld. Net Promoter Score is calculated by taking the percentage of respondents who, on a scale of 0 to 10, rate their likelihood to recommend the staffing agency with a score of 9 or 10 (promoters) and subtracting the percentage who rate the staffing agency a 6 or lower (detractors).
Staffing 360 Solutions, Inc. (OTCQB: STAF) is a public company in the global staffing sector engaged in the acquisition of international staffing organizations with operations in the US, Europe and India. As part of its targeted consolidation model, Staffing 360 Solutions is pursuing broad spectrum staffing companies in the IT, financial, accounting, healthcare and cybersecurity industries. The Company believes the staffing industry offers opportunities to create a successful public company with a longer term objective of accretive acquisitions that will drive annual revenues to $300 million. For more information, please visit: www.staffing360solutions.com