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Hospital saves 1m after implementing HCL Clarity workforce management platform

Relying heavily on medical locum staff in 2012, the Trust’s spend was spiralling and experiencing continued pressure to reach desired shift fill rates – potentially affecting patient care.

Following the implementation of HCL Clarity’s workforce management technology, supported by HCL’s workforce planning expertise on 25 February 2013, the Trust’s processes have been transformed. Historically, locum resourcing was inconsistently managed at a local directorate level. This has now been replaced by standardised Trust wide practices supported by back office automation and the ability to better quality control both suppliers, workers and finance systems.

In just over a year, HCL Clarity has enabled WAHT to reduce its costs by an indicative &pound1.3 million by reducing annual agency spend by 12% through renegotiated framework rates, saving more than &pound800k a year, while allowing the Trust to build its internal bank from approximately 30 to 627 fully compliant doctors, saving the Trust in excess of &pound300k per annum. Further savings have been made through a reduction in administration and a release of Trust resources, while evidence from the agency supply is now available to support business cases for permanent recruitment, which has again saved the Trust &pound240k per annum.

Bev Edgar, director of Human Resources at the Trust, states, "Before implementing the HCL Clarity solution, we did not have the transparency to see the opportunities to reduce spend and improve quality of provision. HCL Clarity has already saved us an indicative &pound1.3m in the year since implementation and we believe the system and team can help us realise further benefits’. & lsquo;We are experiencing a rising number of agency requests because of the national challenges in filling many doctor vacancies’ continued Ms Edgar. & lsquo;Despite this the Trust is now able to maintain higher fill rates, consistently in excess of 94%, leading to safer staffing levels and ensuring high quality patient care."

Now that the Trust can make informed decisions about agencies and their workers they will continue ensuring they get the best value for money and stimulate a competitive market supply.


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