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Value-added Services in RPO

The new educational materials highlight how changing client expectations and enhanced provider delivery capabilities converge to drive more value in recruitment process outsourcing (RPO) programmes.

The research addresses key value areas identified from a survey of talent acquisition leaders with RPO programmes in place about how expectations have evolved over the past few years. As part of a growing trend, RPO buyers are turning over strategic components of their talent management plans to external providers, resulting in greater business outcomes through better recruitment efficiencies and quality of hire. Randstad Sourceright’s accompanying white paper explores each of these value-added services in-depth, including: talent community management, advanced analytics, employer branding strategies and tactics, assessments, workforce planning and process reengineering.

“To operate effectively in today’s dynamic business environment, organisations must be able to identify the processes and solutions that can enhance the way they acquire qualified talent,” said Rajesh Ranjan, vice president and leader of Everest Group's Business Process Outsourcing research programme. “While the idea of working with an RPO provider to ensure they find right-fit individuals is not new, the nature of those engagements has changed dramatically. For greatest success, it is crucial that employers understand the full spectrum of what their provider can deliver and identify the services that can best advance the company’s hiring objectives.”

As RPO engagements continue to become more widely-adopted around the globe, and as organisations already engaged continue to evolve their programmes, there is growing focus on what can be delivered through strategic RPO partnerships. In the white paper, Randstad Sourceright addresses how employers can elevate their talent attraction and engagement processes to better meet the changing expectations through their RPO partnerships. This is particularly critical due to growing competition to find and retain increasingly scarce talent in an improving global economy.

“The UK is one of the most advanced countries for RPO services in the world. Today’s organisations demand innovative solutions from their RPO provider to enable them to meet their strategic business goals and at Randstad Sourceright, we ensure that we are constantly challenging the market and driving the industry forward with our value-added services,” said Sebastian O’Connell UK Managing Director for Randstad Sourceright. “Our white paper provides an in-depth look on maximising value through RPO partnerships to ensure programmes enhance an organisations employer brand to not only find but engage the right talent.”



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