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Boyden's Leadership Series features CTBC Bank's Noor Menai

In the interview, Menai discusses industry consolidation, implementing cultural change, the ecosystem of risk, chief risk officers as the next bank CEOs, and why the perceived “smartest people in the room” are often the most dangerous.

“Noor’s vision into the next generation of banking provides important perspective,” said Trina Gordon, President and CEO of Boyden World Corporation. “He offers valuable insight on bridging cultures, and the right combination of leadership that combines both large bank and community bank experience.” 

Menai oversees CTBC Bank’s (formerly Chinatrust Bank) operations including the bank’s Commercial and Industrial and Commercial Real Estate lending groups, as well as 12 branches in California, New Jersey and New York. He also oversees North American operations for the parent bank, CTBC Bank, Taiwan.

Previously, he served as Executive Vice President and North America Regional Head of CTBC. He joined CTBC in January 2011 as the Head of Governance and Retail Banking for the US, Canada, Hong Kong, India, Indonesia, Japan, the Philippines, Singapore, Thailand and Vietnam.

Prior to joining CTBC, Menai spent three years as Founder and Managing Director of Fajr Capital, a sovereign wealth fund-backed investment fund. He also served previously as President & CEO of Charles Schwab Bank, where he re-launched a deposit platform as the "World's Best Checking" as part of a strategy to sourcing new money from existing brokerage-only customers.

For Citigroup North America, he served nine years in several senior roles, including Senior Vice President, Global Consumer Bank - US Credit Cards Division, Head of Consumer Portals, Head of Branch Profitability Programs, and most recently, Managing Director, Corporate & Investment Bank, with responsibility for sales in emerging markets. Earlier with Citigroup, he had executive responsibility for 1,100 relationship bankers across 18 countries. Prior to Citigroup, he was a Director of Direct Financial Services at Bank of America.

Menai holds an MBA and a bachelor’s degree in economics, computers and information systems from the University of Rochester.

The full interview with Menai as well as a sidebar interview entitled “The Local Path to Talent Acquisition” with William Farrell, a Boyden Board Member and Managing Partner in Greater China, are available at

Previous issues of Boyden’s Leadership Series include interviews with Frank Holder, Chairman of FTI Consulting in Latin America Paolo Cornetta, Senior Vice President and Group Head of HR of UniCredit SpA  Sandy Gould, Senior Vice President of Talent Acquisition and Development of Yahoo Ant&oacutenio Mexia, CEO of EDP-Energias de Portgual Harald Norvik, a Director of ConocoPhillips and former CEO of Statoil Stephan Winkelmann, President & CEO of Automobili Lamborghini S.p.A. Lu&iacutes Mira Amaral, CEO of Banco BIC Portugu&ecircs Jeffrey Housenbold, President and CEO of Shutterfly Inc. Jaime Rivera, CEO of Bladex Svein Rennemo, Chairman of Statoil Kristin Skogen Lund, Executive VP and Group Director of Telenor &Uumlmran Beba, Region President for Asia Pacific for PepsiCoDavid Gergen, Director of Harvard’s Center for Public Leadership and a former presidential advisor Robert Reich, currently Professor of Public Policy at the University of California at Berkeley and a former US Secretary of Labor andJames E. Lillie, CEO of Jarden Corporation. All are available on Boyden’s website.


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