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Businesses are losing out by not working collaboratively

The Institute of Collaborative Working (ICW) believes that collaboration is at the heart of any business relationship and businesses are starting to recognise collaborative working as a fundamental business discipline for driving success and improving performance. There are a growing number of businesses in both the public and private sectors qualifying for the BS 11000 Standard for Collaborative Business Relationships. One of Capita’s major clients, Magnox Ltd, has realised circa &pound1m of savings per annum as a direct result of its collaborative relationships with suppliers.

Giles Ruddle, Operational Director at Capita Managed Services, said: “A lot of people consider that working collaboratively occurs organically over the course of a business relationship, or should only be addressed once a relationship moves into & lsquo;business as usual’ – however neither is the case.

“Establishing a collaborative partnership takes a significant investment in terms of time and knowledgeable resource. We work with our clients using the BS 11000 Standard for Collaborative Business Relationships – a framework designed to enable organisations of any size and sector to apply best practice principles to its methods of working to get the maximum benefits from its working partnerships.

“Our approach means that there is a clarity and focus to our working relationships in terms of expectations and working methods, joint aspirations and measures of success from the very outset, and added value can start to be introduced to the client through improved supplier relationships, process efficiencies and shared risk, to name but a few.”

One of Capita’s long-standing clients since 2006, Magnox Ltd, is one such organisation that has experienced the tangible benefits of a collaborative working approach.

Kevin Sheppard, Contract Manager at Magnox, said: “We have been working with Capita since 2010 and throughout this time have valued its collaborative approach. Recognising the value of BS 11000 and having the opportunity to work with Capita in using the standard to assist with the delivery of recruitment programmes has been key in our ability to work well together. This has assisted in delivering circa &pound1m in savings each year.”

Les Pyle, Chief Executive of the Institute for Collaborative Working (ICW), said: “Many organisations suggest that integrated collaborative working can realise significant reduction in costs, however, the value of collaboration does not, and should not, lie solely in cost savings, which vary depending on the partnership. An organisation needs to look at the wider picture, where clear objectives and well-defined measurements linked to business strategy bring structure and added value to the relationship as a whole.”

Capita Managed Services is the only recruitment business in the UK to hold the BS 11000 Standard for Collaborative Business Relationships, and was re-awarded the accreditation in April 2014.

As part of a commitment to encourage other businesses to consider the advantages of collaborative working, Capita Managed Services is hosting a breakfast seminar - in association with ICW and Magnox Ltd - to discuss how organisations that are partly or wholly outsourcing their recruitment operation can realise significant benefits through a collaborative working approach.

Delegate registration for the event is now live, to register for a free place visit email



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