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ManpowerGroup recognized as leader for 4th year running in Everest Groups RPO report

As the four-time Leader on the PEAK Matrix, ManpowerGroup maintains its standing as the choice provider of global RPO solutions.

The Everest Group PEAK Matrix positioned 22 of the industry’s leading service providers through its comprehensive evaluation framework. Based on specific criteria including market success, scale, scope, technology capability, delivery footprint and buyer satisfaction, the report categorized the providers into Leaders, Major Contenders and Emerging Players.

“The competition continues to intensify with an inflow of new service providers and a 16 percent RPO market growth in 2013,” said Rajesh Ranjan, partner and head, Business Process Services Research, Everest Group. “ManpowerGroup continues to demonstrate leadership through its ability to offer a wide scope of services across the globe.” Although shares among leaders decreased as the market grew, ManpowerGroup maintained its success, receiving the top ranking among providers based on its flexible and scalable RPO delivery capability and market success, with the largest market share among all providers for large markets and mid-markets in 2013.” 

“We take pride in being recognized by Everest Group for our market success and delivery capability,” said Kate Donovan, senior vice president of ManpowerGroup Solutions and global RPO president. “ManpowerGroup’s unmatched global footprint and in-depth understanding of local labor markets help clients gain unique insights and expertise to win the talent that they need now and in the future.”

“ManpowerGroup is continuously growing and refining RPO delivery worldwide,” said Jonas Prising, ManpowerGroup CEO. “Our consistently exceptional performance on the Everest Group PEAK Matrix confirms that our global RPO innovation strategy, under Kate’s leadership, is successful and effective in helping our clients win.”

The report also offered a comparative share analysis of the RPO service providers across multiple industries, based on the percentage share of clients. More information about Recruitment Process Outsourcing – Service Provider Landscape with PEAK Matrix Assessment is available here.

Donovan was recently named senior vice president of ManpowerGroup Solutions. In her new role she will lead all sales and operational activity across North American markets. She will continue to strengthen ManpowerGroup’s RPO footprint worldwide, delivery capability and focus on the innovation required by its global client base.


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