Could a harmless cuppa be bad for business?
Although many of us try to catch up on work while on public transport, nearly seven in ten respondents pinpointed trains as the number one danger zone for exposing sensitive information. Cafés (cited by 56%) and hotel bars and lounges (55%) were also identified as high-risk hot spots, followed by aeroplanes (30%) and campus style work canteens (27%).
When asked exactly how confidential information was likely to be exposed, three quarters of respondents reported that people overhearing mobile phone conversations was the most likely scenario. Confidential printed documents in peoples’ hands or laps, as well as open laptops were also identified as easy targets for snoopers by over half of respondents. Only one fifth felt that their smartphone posed a risk.
Commenting on the findings, Steve Purdy, UK Managing Director at Regus says: “Privacy remains a huge concern for workers on their daily commute, catching up on emails on the train for instance, and also for the thousands of mobile workers who call into cafés during their working day. Increasingly, they are seeking professional alternatives, using the new generation of drop-in workspaces at transport and retail hubs which offer a more secure environment, not to mention more productive.”
Maidstone resident Chris Awcock, Key Account Manager for a large global corporation, uses Regus Express business lounges on the motorway as convenient places to stop and work between meetings.
He comments, “When I’m on the road, I often have time before or after a meeting to touch down somewhere and fit in some work. I used to do this mainly in coffee shops and not only was it awkward and inappropriate to hold sensitive conversations, it was often noisy and unproductive.”