eg solutions to showcase operational intelligence suite for financial services at Credit Summit 2015
The event, which will take place on March 26th at the QEII Conference Centre in Westminster, is the UK’s largest credit industry show and is expected to host 900 attendees this year from all industries and sectors including personal finance, mortgage and collections companies.
eg solutions will be showcasing its eg operational intelligence® software suite at the event - the first purpose built back office workforce optimisation software product in the market. It has been proven to create extra capacity through real-time work balancing as well as reducing end-to-end processing times, eliminating backlogs and providing evidence to meet regulatory requirements across a broad range of industries, not least financial services.
eg support leading financial services companies in a range of key processing activities including commercial finance, collections, mortgage, car and credit card administration, as well as recoveries and risk and compliance within the sector, including Treating Companies Fairly.
Tim Taylor, chief marketing officer of eg solutions, stated, “The eg software suite was designed to address the many conflicting demands in the back office. This is the traditional home of the credit and finance function within the enterprise and our proven solution can deliver improvements in a range of factors affecting back office performance.”
“More than that, eg guarantees that its operational intelligence software suite will improve performance and many of its customers have achieved guaranteed improvements in back office productivity of between 20 per cent and 40 per cent."
Taylor added, “eg has always provided a benefit realisation guarantee to companies that implement our software and operational management methodology, and when we surveyed our customers 97 per cent said it was a decisive factor in their choice to implement.”
The revolutionary eg operational intelligence software suite acts as a source of support for back office operations in credit card processing, loans administration and demonstrating treating customers fairly to improve overall customer experience.