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Deloitte and APSCo launch third Recruitment Benchmarking Survey

This annual survey allows recruitment firms to understand how their business’ KPIs compare with the overall market, giving real pointers towards the strategic areas of focus needed to achieve optimum performance. It is open to all recruitment firms which operate in the UK and is part of an ongoing project to gather key operational and financial performance benchmarking metrics across the recruitment sector.

“Before we launched this index it was almost impossible to gain a real insight into the overall sector,” says Ann Swain, Chief Executive of APSCo. “Various small scale surveys have attempted to extrapolate the kind of data required to generate meaningful benchmarking information, but to little effect. This is really valuable market information which helps recruitment firms to improve the understanding of their position in the market and address the key challenges they face.”

Katie Folwell-Davies, recruitment industry services partner at Deloitte, said “The first two years of the APSCo Deloitte Recruitment Benchmarking Survey were hugely successful in identifying both challenges and opportunities for the recruitment sector and helping firms to better understand their position in the market. This year, the survey and analysis will be even more targeted, allowing us to provide high-quality and in-depth data to help firms facilitate their growth plans for 2015 and beyond.”  

This year’s survey has been refined based on feedback from last year’s results and Deloitte’s experience of working with recruitment firms. The survey data is used to assess financial and operational performance as well as geographic footprint. Data is segmented by:

Sector focus

Firm size

Recruitment method

All data will be treated in confidence and no firms will be identified in the report.

The survey is open until the end of April. Please contact Roger Tweedy ( or Thushani Lawson ( if you wish to participate in this survey. Participants will receive a copy of the 2015 survey results publication when it is released in July. The 2014 UK Recruitment Index can be downloaded here.


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