Empowering Growth Through Learning
From Ian Knowlson, Director and Co-founder, The Recruitment Training Group
As the industry continues to rapidly evolve, the challenges for recruitment businesses will evolve too. As clients becoming savvier to recruiting for themselves, shortages of high calibre recruiters and candidates continue, and salary inflation and candidate buy-backs accelerate, recruiters are more and more compelled to find their competitive advantage.
Partnership Is the Way Forward
Jo Gregory and Ian Knowlson, founding partners of Recruitment Training Group, are clear on where recruitment businesses need to focus their attention in 2015 and beyond. Jo is quick to point out that, unless we can improve our service level offering to businesses so that we can add value in other areas of their world other than just sending CVs, we will face a bleak future. This means creating a much more consultative partnership with businesses.
Whilst internal recruitment is growing at one end of the spectrum, the vast majority of businesses are SMEs that cannot afford internal recruitment, or HR, or RPO. This presents an opportunity, there is a huge gap where we could be offering added value services to these companies and helping them to compete with the major players.
Recruitment is a Craft
Its hard not to be inspired by Jo and Ians approach to the recruitment industry. Their clarity and passion is infectious:
As an industry we do not give enough credence to the value of learning and perfecting a craft. There are numerous industries that demand years of devoted learning before you can enter them. However, there is no barrier to entry within recruitment.
But consider this, Recruitment Training Group identifies a self-inflicted barrier to success. And this, as Jo puts it, is our naivety in thinking that we can throw a 20 year old at a phone with no proper training or qualifications within the sector, and expect them to bill 500k each year. And when they dont we blame them. This needs to change and I am passionate about that.
There is a strong sense of an organisation passionate and driven to make a real difference, both to an industry and the businesses striving every day within it. Their complimentary skills mean there is no shortage of challenge and debate. But this is tempered by a disarming honesty in the founders delivery; Jo and Ian have a natural and respectful partnership which is unique and powerful. Indeed, its easy to see how so many recruitment professionals have benefited from their training and development approach.
Recruitment Training Group expose their clients to an eye opening and transformational journey, which is ultimately extremely empowering. You only need to listen to them discussing each others strengths to get a sense of the honesty, energy, insight and respect Jo and Ian commit to this.
As Ian rather eloquently puts it, We dont deliver training. We deliver clarity, vision, direction and support, which are then aligned with employee engagement and development strategies. We are always looking towards the point when we exit our clients business because they no longer need us.
Keep it Simple!
Whilst transformation is a powerful concept, Jo and Ian are reassuringly humble. We dont claim to be rocket scientists and we dont feel the need to over complicate our training in order to make ourselves look clever. Our ethos is quite simple. We spend all of our time thinking about and dreaming up the smartest ways to work a recruitment desk or business so that we can distil it down to its simplest and most basic format. That way everyone is able to make improvements and I think that is where we differ.
Take Charge of Your Business or Your Desk
There are so many ways that recruitment businesses can get ahead by engaging in a powerful development journey. But in an industry that is all about people, the human focus is key.
Ian says, We liberate people to pursue their true lifes passions. We provide clarity on what their soul-purpose is and we align their ambitions and goals to that of the businesses we work with. We offer them flexibility, teach resilience, deliver confidence and empower growth.
The Recruitment Training Group ethos is tomorrow starts today. And never a truer word was said in such a fast paced, rapidly evolving industry. Those that embrace change and seek empowerment will be the ones best prepared for the future. And if you were wondering, there is a last word from Ian and Jo:
Recruitment is a fantastic industry. Were immensely proud to be a part of it and embrace wholeheartedly our role in its success. And when asked what they hope to give their clients, Jo and Ian both agree:
Clarity, a vision, a partner, an enabler, a guide, a mentor and a passionate supporter.
You can follow Ian on Twitter @IanKnowlson