Women better employ competencies correlated with effective leadership, according to Hay Group research
According to new research by the Hay Group division of Korn Ferry, women score higher than men on nearly all emotional intelligence competencies, except emotional self-control, where no gender differences are observed.
Data from 55,000 professionals across 90 countries and all levels of management, collected between 2011-2015, using the Emotional and Social Competency Inventory (ESCI), developed and co-owned by Richard E. Boyatzis, Daniel Goleman and Hay Group, found that women more effectively employ the emotional and social competencies correlated with effective leadership and management than men.
Boyatzis, university professor at Case Western Reserve University, commented, “Historically in the workplace, there has been a tendency for women to self-evaluate themselves as less competent, while men tend to overrate themselves in their competencies.
“Research shows, however, that the reality is often the opposite. If more men acted like women in employing their emotional and social competencies, they would be substantially and distinctly more effective in their work.”
When assessing the competency levels of both men and women across the 12 key areas of emotional and social intelligence, Hay Group research found:
- The greatest difference between men and women can be seen in emotional self-awareness, where women are 86% more likely than men to be seen as using the competency consistently (18.4% of women demonstrate the competency consistently compared to just 9.9% of men).
- Women are 45% more likely than men to be seen as demonstrating empathy consistently.
- The smallest margin of difference is seen in positive outlook. When it comes to this emotional intelligence competency, women are only 9% more likely to exhibit the competency consistently than men.
- Other competencies in which women outperform men are coaching & mentoring, influence, inspirational leadership, conflict management, organisational awareness, adaptability, teamwork and achievement orientation.
- Emotional self-control is the only competency in which men and women showed equal performance.
Goleman, co-director of the consortium for research on emotional intelligence in organisations at Rutgers University, said, “The data suggests a strong need for more women in the workforce to take on leadership roles.
“When you factor in the correlation between high emotional intelligence and those leaders who deliver better business results, there is a strong case for gender equity. Organisations must find ways to identify women who score highly on these competencies and empower them.”
Hay Group say that as organisations recognise the importance of providing resources to further nurture and develop female leaders, women who score highly in these emotional and social intelligence competencies will rise to the top.
In addition, according to Hay Group research, levels of emotional intelligence displayed by a leader are strongly related with how long their team members plan to stay with the organisation. Leaders with strong emotional intelligence create conditions that inspire team members to stay and contribute to the organisation long-term. Conversely, leaders with low emotional intelligence have greater potential to drive team members away from the organisation.
Stephen Lams, talent product manager at Korn Ferry Hay Group, added, “Throughout our work with clients, Hay Group has seen that the most effective leaders within organisations are those who have the greatest scores on emotional and social intelligence. Whether remaining calm during times of turbulence, inspiring and building team consensus or serving as an empathetic mentor and coach to nurture the next generation of professionals, leaders who tap into their social and emotional intelligence competencies positively impact their teams and drive greater performance throughout the organisation.”