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Regional Recruitment Services launches call centre division

Regional Recruitment Services, based in Millstone Lane, Leicester, has invested £50,000 launching a new division, Contact24.


The new wholly-owned subsidiary will specialise in recruiting for the call and contact centre industry. There are about 6,000 contact centres in the UK, employing around 1.1m staff.


RRS said Contact24 will be the first specialist recruitment agency in the city and county that focuses entirely on recruiting for the call and contact centre industry.


Mike Stinson, director of Contact24, said, "Due to the overwhelming success that RRS has experienced within the contact centre industry, Contact24 has been launched to offer an unrivalled, specialist recruitment solution to companies throughout the UK.


"Our ethos is one of transparency and integrity.


"We believe recruitment is commercial matchmaking – identifying trends, spotting opportunities, filling gaps proactively and professionally.


"We're driven by results and focused on saving everyone time and money."


Stinson said Contact24 has three priorities: to place candidates in jobs that fit their skills, priorities and aspirations; to give exceptional value to employers; and to continually invest in its own organisation to give the best service possible.


He added, "Today's call centres don't just deal with calls.


"We recognise how their role has evolved to cover customer service via the internet, using e-mail and social media websites such as Facebook and Twitter.


"There's an increasing need for web-savvy, customer service experts and we have a proven track record via RRS in helping clients both large and small to fill a range of vacancies including telesales, telemarketing and customer service roles."


Orginal story sourced from Leicester Mercury:

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