Relate Live London conference to explore building customer relationships
On June 14th-15th this year, Relate Live is coming to London.
The Zendesk-sponsored series of global shows will have already visited New York, Mexico City, Sao Paulo and San Francisco and gives attendees the chance to learn more about building customer relationships that are more meaningful, personal, and productive. Retail expert Mary Portas has been confirmed as keynote speaker.
Relate Live states that the conference is designed to help businesses and entrepreneurs explore the complicated nature of relationships. The conferences will include training workshops, breakout sessions, and thought-provoking keynotes by industry leaders and key spokespeople such as Mary Portas and Zendesk’s CEO, Mikkel Svane.
Relate Live London says it will give businesses the chance to explore a few simple truths that can take customer interaction from transactional to meaningful, building lifetime relationships.
At Relate Live attendees can interact with other industry experts, customer service executives and engagement leaders. All attendees will take part in interactive presentations and workshops that examine the influences on human relationships such as empathy, customer experience and the science of satisfaction, according to the organisers.
Nick Peart, marketing director EMEA at Zendesk, said, “Relate Live is not just another B2B event; it’s a chance for everyone to learn how to better the experience they give their customers and explore the complications that can occur with business-customer relationships.
“After all, relationships are complicated and businesses that rise to the top–and stay there–are the ones built on good relationships. They get more from their customers than just their money–they get loyalty and trust. Relate Live London is a chance for businesses to hear from an array of industry experts and thought leaders about how to improve their relationships – and ultimately, their customer service.”
Relate Live London takes place on June 14th-15th at Kings Place, 90 York Way, London, N1 9AG. For more information, or to get your hands on a ticket, please visit: http://relate.zendesk.com/events/relate-london/