Swanstaff achieves ISO:9001 certification
Kent-based Swanstaff Recruitment has achieved the internationally recognised ISO:9001 certification.
This independent assessment was conducted by Certification Body, the British Assessment Bureau, and the company says it demonstrates its commitment to customer service and quality in delivery.
Swanstaff has now earned the right to display the British Assessment Bureau ISO 9001 certification mark to demonstrate its conformance to the standard.
ISO 9001 was first introduced in 1987 and requires organisations to demonstrate that they do what they say they do and that they have a quality management system in place to ensure consistency and improvement; leading to high levels of performance and customer satisfaction. Certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained.
CEO, Steve Rogers, said, “We are particularly pleased to have achieved ISO9001 certification as it underlines our commitment to our customers and our focus on quality. Not many customers get to see their suppliers’ ‘back-office’ activities. This recognition demonstrates we can provide a quality solution from quotation to delivery.”