Alexander Mann Solutions and Korn Ferry Futurestep rank highly on RPO customer satisfaction survey
Alexander Mann Solutions and Korn Ferry Futurestep have been named in the annual HRO Today Baker’s Dozen Customer Satisfaction Survey for Recruitment Process Outsourcing (RPO). Randstad Sourceright and Hudson RPO were also included on the list.
This marks the 10th consecutive year that Alexander Mann Solutions has finished in the top four of the Baker’s Dozen.
Steve Leach, group director at Alexander Mann Solutions, said, “We’re delighted to have again been named a leader in this year’s Baker’s Dozen because this reflects first and foremost our clients’ satisfaction which is incredibly important to us.
“This is testament to the passion and dedication of our 3,500-plus colleagues, and it shows that our focus and investment in developing innovative, relevant talent acquisition and management solutions is helping clients win the war for talent in their markets. We firmly believe that identifying and retaining the right talent is the most important ingredient in any organisation’s success.”
Elliot Clark, CEO of HRO Today magazine, commented, “Alexander Mann Solutions has been a consistent standout performer in the Baker’s Dozen every year since we launched the programme in 2007.
“The company has built a solid reputation for helping HR departments deliver innovative and comprehensive talent acquisition and management services that drive measurable business value.”
The Baker’s Dozen rankings are based solely on feedback from buyers of the rated services. Feedback is collected annually through an online survey and measures the quality and breadth of services offered, and the size of deals. HRO Today tracks over 300 RPO providers.
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