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Latest contract wins 08.06.17

Norman Broadbent Plc


The Norman Broadbent Group Plc has partnered with Quoted Companies Alliance (QCA) to help it to develop a menu of innovative, cost effective and time efficient services to help manage the challenges surrounding management hires.


As research by the Harvard Business Review shows 40-60% of management hires fail within 18 months and with a growing investor focus on good governance around senior appointments, there is an increased focus on the NED’s, CEO’s and business leaders involved in making such decisions. 


To help its members anticipate and mitigate these risks, the QCA has partnered with one of own its corporate members - The Norman Broadbent Group Plc - who have developed a menu of services to help manage these challenges.   


Tim Ward, QCA CEO, said, “The purpose of our involvement is twofold, to provide a cost effective member benefit and to help our members demonstrate to their investors strong due process and good governance in their recruitment processes. This is particularly the case in instances where a candidate has come via their own internal or advisor networks as opposed to having gone through a rigorous and competitive process. To this end, some of these services have been brought together into a single Governance Package for members giving Boards the opportunity to provide evidence to investors that a rigorous process has been followed.”


Mike Brennan, Norman Broadbent’s Group CEO, added, “It’s clear that when small and mid-size quoted companies seek to attract senior talent the only options open are often their own networks or low cost recruiters who do not have the experience, contacts or market standing to identify and engage with deep pools of high-impact, heavyweight talent. The option of working with more established search firms and leveraging their networks, expertise and proven methodologies is often closed as traditional providers prefer to work for larger established businesses. This can lead to a high risk approach in terms of candidate due diligence and overall quality of hire and can be seen as poor due process and a lack of good governance, particularly by investors.


“With this in mind, Norman Broadbent has brought together a portfolio of complementary and cost-effective talent acquisition & advisory solutions designed for QCA members. The Governance Package is aimed at specifically providing assurance for the boards of small and mid-size quoted companies.”  


Shawbrook Bank, a growing challenger bank established in 2011, plans to considerably grow its 600 strong work-force in the space of four years in order to achieve the company’s ambitions. In order to do so, Shawbrook has partnered with RPO (recruitment process outsourcing) provider, Cielo, to deliver its total talent acquisition goals in line with its good-sense values that challenge the conventional approach of the mainstream banks and have made it a competitive savings and lending financial services destination for SMEs and individuals in just over five years.

At this stage in the bank’s lifecycle the talent acquisition drive will support the growth of Shawbrook’s offices across the U.K including their main sites in Brentwood, Dorking and Glasgow.


Previously, Shawbrook relied heavily on traditional recruitment agencies to fulfil its resourcing needs. One of the key reasons for appointing Cielo is the RPO’s innovative approach and integration within the organisation - which not only focusses on the recruitment process but also on developing a bespoke strategy in order to attract the right talent.  By working as part of the Shawbrook HR team, Cielo contributes to the total talent acquisition strategy, delivers cost reductions and speeds up the hiring process while maintaining a core focus on quality of hire – a key goal for the bank in order to be successful in its ambitious recruitment plans.


Cielo will manage the talent acquisition of permanent and non-permanent workers for Shawbrook Bank. Cielo has already worked to redefine the employee brand and develop a comprehensive careers site which clearly highlights Shawbrook’s Employee Value Proposition to inform prospective candidates about what is special about a career with Shawbrook.


Lee Shaw, head of HR service delivery & change of Shawbrook Bank, commented, “We have always taken a bold whilst pragmatic approach to growing our business.  We believe our specialist knowledge and personalised approach to our customer relationships sets us apart from our competitors, and we realised the best way to meet our growth goals was to apply this same mind-set to our talent acquisition strategy.  We identified Cielo as having the specialist understanding and personal commitment to help us make the best hires for our business by working as part of our team, and we are confident that the partnership will allow us to hit our ambitious targets.”


Seb O’Connell, managing director EMEA & APAC at Cielo, added, “We are proud to be partnering with Shawbrook Bank, a great example of a progressive and growing company in the competitive financial services sector, and are delighted to be helping them deliver their impressive plans for growth.  Our focus on the experience we deliver to each person involved in talent acquisition closely aligns with their own values, and we are excited to be building this long term, strategic relationship.”


Picture courtesy of Pixabay

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