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Technology key to improving workplace inclusion, says The Clear Company

HR leaders can increase the inclusion of those with protected characteristics in the workplace by harnessing the power of technology both at recruitment stage and once individuals are in work. That is according to HR and diversity consultancy, The Clear Company.

The insight comes following the AbilityNet Tech4Good Awards, which recognise and celebrate organisations and individuals who use digital technology to improve the lives of others.

Kate Headley, director at the Clear Company, commented, “Attracting candidates from diverse pools has been a perpetual challenge for many well intentioned HR practitioners for some time. But as the capabilities of technology increases, so does the potential to increase inclusion.

“For example, tech can be a great enabler of removing unconscious bias in the recruitment process when artificial intelligence is deployed to anonymise CVs and create ‘blind’ recruitment processes where hiring managers are not unintentionally swayed by factors such as preconceived ideas around gender, age and ethnicity. Technology can now also be used to create inclusive and accessible assessment processes suited to individuals with specific disabilities.   

“Once in-situ, there is a myriad of technology available to support diverse talent with specific needs. For HR leaders who are seeking the confidence to ensure that all employees are offered everything they need to thrive, platforms are available which allow individuals to communicate their needs to enable their line managers to make the appropriate adjustments in their working lives. When employees create a personal profile using ClearTalents™ at Work, for example, their team leaders are able to access practical suggestions to enable their team members to perform at their best levels. 

“Technological solutions may include adjustments such as speech recognition software for deaf candidates, or even wearable technology to support those with mental health conditions such as Spire which detects emotions, breathing patterns and other physiological signs that signal how users are feeling. The Tech4Good Awards showcased how Bristol Braille Technology is building the world’s first multiple line Braille e-reader, Canute, which will retail for 20 times cheaper than existing digital Braille devices. Savvy HR professionals are building on these types of innovation to build increasingly inclusive and diverse teams.” 

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