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Encore Telford celebrates 14th anniversary

Opened in January 2004, Midlands-based Encore Personnel is celebrating the 14th anniversary of its Telford Branch


Since opening its doors, the company has supplied over 10,000 workers to over 400 companies. Encore Telford employs over 350 temporary staff per week covering the Telford, Shrewsbury and Wolverhampton areas for businesses in a multitude of sectors, namely production, manufacturing, food production and warehouse/distribution. 


Jon Morris, branch manager, commented, “Our Telford office has had some great successes over the past 14 years. During my 3 years with the company I’m pleased to report that success has continued including some record breaking weeks in 2017.


“This has only been possible due to the hard work, commitment and professionalism of my team, our workers and our working relationships with our clients.


“As a business, we have continued to help many people to gain employment and in many cases provided permanent work opportunities. I’m very honoured to be part of the continued success of the Encore Telford Branch and to remain as a premier supplier of temporary labourer in Telford and surrounding areas for years to come.”


Internally Encore employs 20 staff within the Telford location, which is 20% growth on the previous year to cover the demands on its business. It has also added two apprentices to its ranks.


Morris added, “Seeing the business was growing, we hired a resource apprentice to help cover the demands of our customers. As resourcing staff is as challenging as ever due to skills shortages and the initial impact from Brexit, Encore have taken steps across the business to support staff resourcing, mainly through investments such as hiring resource specialists within our business.


“The value this adds to the business is measured in the short, medium and long term. The long-term goal is to develop our budding apprentice into an account manager over the coming years. The onboarding and development of apprentices is key – we take time for them to learn our business from top to bottom, whilst developing the individual’s skill sets and meeting the aspirations of all.”



Encore has outlined the biggest challenge over the next two years is the uncertainty over Brexit, with its potential impact, also the well documented challenges in terms of skill shortages and the decreasing unemployment levels within its local area and the country as a whole.


However, Encore says it has invested within the business to help combat these issues.


Maddy O'Donnell, area manager, said, “It only seems like yesterday that myself along with directors Chris and Ian were hammering the phones introducing Encore to Telford. Who would have thought that we would of has so much success from a relatively small Geographical area. (sic) Our vision was for Telford to be one of the leading agencies in the area, which I believe we have achieved. Not only that, I’m proud that we are also considered as one of the most profitable branches within the Encore Family.”

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