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TNG to develop unbiased recruiter robot in global partnership

Recruitment firm TNG and social robotics start-up Furhat Robotics have launched a global partnership to jointly develop an unbiased recruiter robot. The vision behind the robot is to better analyse, understand and perform competency-based interviews and assessments eliminating unconscious bias - a very real issue in the recruitment world today.


Following on from the recent launch of Furhat’s new social robotics platform, this partnership is designed to create a more objective and unbiased recruitment process, to contribute to research on social robots and to commercialize the robot in Sweden and internationally.


Cognitive bias is a well-known issue in the recruitment process and “Tengai”, as the robot will be called, will be used to assist recruiters in the early stages of recruitment, where questions are primarily skill and competency based. Research by TNG in 2018 shows that almost 73% of people believe they have been discriminated against while applying for a job based on their age, gender, ethnicity, disability, sexual preferences, appearance, weight or health.


Åsa Edman Källströmer, CEO of TNG, said, “The collaboration with Furhat Robotics will take unbiased recruitment to the next level. We have worked with unbiased recruitment for years, and have explored various AI-platforms and robotics solutions. We have found Furhat’s product to be the best on the market. With Furhat, we can create an unbiased competence based selection process and a new and completely unique candidate experience that will engage and enthuse job seekers. The combination will help us get even better at finding the best candidates for our customers, increase the diversity in their workplace and help us in our journey and vision to create a more sustainable labour market.”


Samer Al Moubayed, CEO of Furhat Robotics, added, “At Furhat, we believe that social robots are the most natural, accessible and engaging user interface for humans. Part of bringing this vision to life is by working with world leading companies such as TNG. We’ve been very inspired by their vision of eradicating bias from the recruitment process, potentially giving people a better chance to have the right career, and for employers to find the right candidates. This project marks one of the earliest and most significant partnerships to develop commercial applications for Furhat, one that is extremely well suited to the unique impact that social robots can have on human interaction.”


Photo provided by TNG

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