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Ambitions Personnel invests £100,000 in back-office software

Ambitions Personnel has invested £100,000 into new software to streamline its back-office processes.

The software, provided by e-recruit, will improve client and candidate experience across the company’s 11 national branches.

Amanda Watson (pictured), Ambitions Personnel’s managing director, said, “This investment has been a long time in the making and we see it as a positive step forward as we continue to grow year on year. Here at Ambitions Personnel, we pride ourselves on offering a friendly and personal service to both our clients and candidates, so it was important that we struck a balance between technology and retaining who we are, as that’s what makes us different.”

The Adapt software provides a customer relationship management platform, as well as an innovative workforce management system. The company says this means businesses looking to recruit quickly and working alongside Ambitions Personnel will now benefit from faster turnaround times, as the platform makes it easier to find available candidates with the relevant skills and experience.

Watson added, “Part of our overall strategy is to meet all of our candidates face to face and take the time to understand what they are looking for.

“Wherever possible, we like to go to our clients’ premises too, to really get a feel for a role and the working environment. By automating some of our back-office processes, we’ve really freed our teams up to spend more time building these valuable relationships and to offer a true consultancy service.

“Another huge benefit is the peace of mind we can give to clients. We know that they’re looking for a recruitment partner which is 100% compliant and the advanced functionality this system now provides makes it even easier for us to demonstrate that we are.”

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