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Only 13% of UK employees would rate their organisation’s L&D opportunities as effective

Research published by City & Guilds Group has revealed that the UK risks being left behind as employers across the world race to upskill their workers. As digitalisation and fluctuating economies transform the skills needed in the workplace today, employees are less confident than their bosses that they’ll have skills they need for the future.


The study, conducted by City & Guilds Group business Kineo, surveyed 6500 employees and 1300 employers across 13 international markets. It found that employers in developing countries with rapidly emerging economies are among the most likely to ramp up investment in upskilling their workforce in the near future, compared to developed economies such as the UK.


A significant 92% of Indian employers and 78% of Kenyan employers surveyed predicted a net increase in learning and development (L&D) investment in the next 12 months, compared to just 54% of employers in the UK. This is concerning considering only 13% of UK employees would rate the L&D opportunities at their organisation over the past year as very effective, compared to 31% in India.


As technological advances continue to transform the way we live and work, employers in developing economies are feeling the impact most acutely. While just 25% of employers in the US and 42% in the UK recognise the impact of digital transformation on their business, significantly more Kenyan (65%) and Indian (62%) employers consider this an important factor driving change. Equally, when it comes to automation and AI, the majority of employers surveyed in Malaysia (60%) and India (58%) found this to be a major driver of change, compared to just 27% of employers in the UK.


John Yates, group director – corporate learning at City & Guilds Group, commented, “Businesses worldwide are navigating a period of immense transformation – and this is particularly evident in emerging economies, where organisations are ramping up their investment in L&D as they embrace technology and hone the skills required to compete on a global stage. However, our study shows investment in skills is less of an immediate priority for employers in the UK – putting us at risk of lagging behind other, more future-focussed countries.


“With the workforce becoming increasingly mobile – and the influx of overseas talent crucial to the future of British businesses – UK employers cannot afford complacency. Employers need to listen their workers’ training needs and ensure they continue to focus on upskilling – or they risk losing talent to other markets who are making this a priority. Equipping workforces with the skills to succeed in the future is a marathon, not a sprint, but those who overlook the importance of skills investment risk dropping out of the race altogether.”


The research also showed that while 71% of employees globally recognise that the skills they need to do their job will change in the next 3-5 years, only 66% of UK workers think their employer is keeping pace with changing skills – lower than the global average.


However, UK employers are much more confident in their workforce, with 75% saying they’re confident they have the skilled staff they need for the next 3-5 years. This highlights a worrying perception gap, that – unless addressed – could lead to lower retention rates and compromised service levels and opportunities as employees seek out organisations who can better meet their training needs.


Photo courtesy of Shutterstock.com

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