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30% of global employees don’t feel included in their organisation

Despite more than 90% of employees of global companies describing their business as diverse, the increase in remote working means that 30% don’t feel a sense of inclusion or belonging, according to research from Globalization Partners.

The company’s survey of 1,725 employees asked them about their experience as a distributed global team member. The lack of effective communication means that 46% are relying on email for communication, but only 31% find this to be effective.

Companies are also struggling with aligning their business to that of the local culture, particularly so when the business has a presence in multiple locations. Almost nine in 10 (89%) say that their company could use support from an external expert to support cultural training and cross-organisation education.

Gartner predicts that by the end of 2022, 75 percent of organisations with frontline decision-making teams in distributed geographies and with diverse mindsets will exceed their financial targets. As a company with offices in every corner of the globe, I’ve seen the incredible business advantage in hiring and building diverse teams,” said Nicole Sahin, CEO of Globalization Partners. “I also know that now more than ever, in these trying times it is critical to have the right communication tools in place to ensure success. The employee experience matters now more than ever, and collaboration tools like Slack can make a positive impact on the ability for teams to collaborate on projects and provide a social connection for employees around the world.”

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