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43% of SMEs have purchased new software in order to work remotely

Almost half (43%) of small- and medium-sized businesses had to buy or install new software for remote working in response to the COVID-19 outbreak, according to Capterra. A further 26% are planning to in the near future. For 60% of SMEs, this is the first time employees have been asked to work remotely.

Almost nine in 10 employees would like to continue working in this way either all the time (32%) or some of the time (55%) once the lockdown has been lifted. Only 8% of employees said that they don’t like working remotely.

Matt Mullarkey-Toner, senior editor at Capterra, commented, “Although the majority of UK businesses weren’t prepared for the current work requirements, they managed to adapt very quickly. It can be seen that businesses didn’t have a big problem adapting their team communication and collaboration which is in big part due to the ease of use and affordability of the current software solutions available.

“Considering the employees’ satisfaction with the current remote work arrangement and businesses’ fast adaptation to provide services virtually, we can expect this major shift to be partially preserved even after the current lockdown”.

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