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Trust is vital during coronavirus pandemic

Trust is vital whilst teams are working remotely if businesses are to get ahead during the coronavirus pandemic, stresses Guidant Global.


Gallup research has found that 75% of employees leave their job because of their boss, not the work itself. Maintaining relationships and trust, particularly whilst employees are working from home, is therefore fundamental.


Rather than using surveillance tactics, businesses need to find ways to encourage effective communication to ensure employees remain motivated and productive. Guidant Global suggests managers use daily video meetings to keep in touch with employees and help plan for the day ahead. This helps to set expectation and provides vital face-to-face contact.


Employees’ wellbeing needs to be monitored including providing advice on keeping healthy and getting the right energy to maintain productivity. Plus, teams should be developing a community feel through online spaces where people can connect and celebrate success.


Charlotte Woodward, director of people services at Guidant Global, said, “At Guidant Global, the health and wellbeing of our people has always come first, and now, more than ever, it’s vital that employees have access to support and feel trusted. Just because the team aren’t physically together right now, doesn’t mean that communication should reduce. There must still be regular and face-to-face contact through video platforms such as Skype or Zoom.”


“It’s also important that employees still feel connected and part of a team. To keep the team spirit strong, managers should schedule morning video chats, not just to discuss business but to also have general conversations which would have occurred at the office.”


“One of the most important elements for making remote working a success is trust. Home environments for each individual will differ greatly, with many employees juggling care responsibilities with work. Managers should be aware of this, and offer their people flexibility and autonomy to complete tasks. Setting clear objectives, and ensuring employees have the facilities and guidance needed to meet these, will be the best way of ensuring productivity.” 


“Going forward, remote working should be a practice that businesses should seriously consider. Not only does it allow companies to be more inclusive and diverse, but it also gives employees more work-life balance. In the long run, putting your people first, and building a positive company culture based on trust will create a happier and more productive workforce.”


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