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Account Manager (Recruitment)

Job Title: Account Manager (Recruitment)
Contract Type: Permanent
Location: North Oxfordshire
Reference: 204503337
Contact Name: CV-Library
Job Published: August 18, 2016 06:28

Job Description

Our North Oxfordshire client, a well-established and successful recruitment agency operating within a niche industry sector both in the UK and overseas, is seeking an Account Manager to join their busy team. Working in this unique recruitment business, the Account Manager will be responsible for the following duties: Organisation: Providing an efficient and effective service to all Clients and Contracted Professionals. Registration of Client Enquiries. Search and selection of candidates, supported by the Personnel Coordinators where available. Administration of the documentation related to the Client and Professionals. Ensuring compliance with tax and legal legislation, in line with the company code of conduct. Advising Professionals of safety, environmental, and administrative policies. Investigation and follow up of accidents, incidents, complaints, insurance claims, non-conformities and corrective improvements / actions. Adherence to our clients’ Professionals Quality Management System. Commercial & Clients Establishes productive, professional relationships with Professionals in assigned customer accounts Proactively assesses, clarifies, and validates customer needs on an ongoing basis. Creating professional client Proposals in accordance with service level agreements, and Business Line Managers guidelines. Ensure that all Timesheets are received and processed effectively. Validate and approve invoices for services in a timely manner. Maintaining positive our client’s KPI’s in “Enquiry to Clean Order” and “Clean Order to Timesheet”. Reporting observations, updates, correspondence, and deviations with Client relations or business practises to the Operations Manager and Business Line Managers. Monitoring and initiating development plans for Professionals (appraisals, training, career progression etc.) during the period the Professional is assigned on an Order. Monitoring Client KPI’s Evaluation of the service that our client provides (seeking feedback and improvement suggestions from business Clients). Our clients offers: An attractive basic salary together with a bonus schedule equivalent to two months’ salary (upon achieving targets), gym membership, BUPA, pension and childcare vouchers