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Delegate Recruitment Manager

Job Title: Delegate Recruitment Manager
Contract Type: Permanent
Location: Fulham
Salary: £25000 - £28000/annum
Reference: 204844177
Contact Name: CV-Library
Job Published: October 26, 2016 06:23

Job Description

Main purpose of the position: Responsible for inviting and securing mutually agreed delegate targets. Main responsibilities and duties of the position: Maintaining a database of between (Apply online only) records Sourcing new companies through Linkedin, industry press/organisations/associations, word of mouth, telephone research and bought-in databases. Identifying correct individual by seniority, budget and responsibility Coding and categorising database depending on quality Managing the invitation process - batching & sending invites and tracking Use of Lyris, email marketing system to contact delegates Telesales - - Pre-calling - contacting each delegate prior to sending out an invitation, focusing the delegate on receiving the invitation and selling where possible - Post-calling - contacting each delegate after they have been sent an invitation, this is an on-going process throughout the year and requires 'selling' the benefits of attending the events over the telephone Knowledge gathering and understanding your industry through reading press and talking to delegates Identifying the needs & objectives of the delegates and matching the benefits of the event to their needs Occasional attendance at industry functions e.g. conferences, dinners, awards etc Work closely with Sales Managers to supply an audience with whom suppliers would like to meet Identifying issues to feed into conference programme - liaising with Conference Manager Customer care and retention- ensuring all confirmed delegates are kept informed and enthusiastic about their attendance. Solving any problems a delegate may have Explaining and guiding delegates through the selection process Managing cancellations and replacements Understanding the appointment system Attending events Meet & greet delegates Being the first point of contact for all delegates Problem solving Collecting delegate quotes Conducting delegate interviews Researching into conference topics Arranging additional delegate meetings Person Specification: Aptitude The ability to work under your own initiative Team player The ability to work under pressure and remain calm Ability to plan long term (yearly) To work with a high degree of accuracy Excellent customer care Accuracy /attention to detail Enthusiasm/energy Resilient Self-starter Honesty Good work ethic Skills Excellent communication skills - written & oral (externally & internally) Good command of the English language Telephone skills Listening skills Sales skills Organisational skills Time management skills Good IT skills (database, word, excel & outlook) Interviewing skills Circumstances Work in a "target driven" environment Will be require to work outside office hours when necessary Must be prepared to spend overnight stays (weekdays and weekends) on board ship when necessary May be required to travel to other locations and countries Key Performance Indicators (KPIs): How a Delegate Manager is assessed Performance Vs target - numbers, sectors, seniority Quality of delegates on board Sourcing new delegates Hit rate Industry awareness Contribution, initiatives, innovations and new ideas Team view of the individual Thank you for your interest in this role. All successful applications will be contacted within 5 working days. Due to the high volume of applications we receive we do ask for your patience to wait to hear from the consultant rather than to call us directly. If you have not heard after 5 working days, then unfortunately we were unable to consider your application on this occasion