Learner Recruitment & Reception Officer

Learner Recruitment & Reception Officer (Maternity) Learner Recruitment & Reception Officer Temporary until April 2021 (maternity cover) Salary: £20,137 (£12,245.50 pro-rata) per annum Hours: 22.5 hours per week Location; Rotherham College About the role The Learner Recruitment & Reception Officer role is a key part of the Group’s customer service provision, within the Learner Recruitment team, providing a professional and high-quality customer service to internal and external customers. The post holder will ensure that all learners receive a positive experience when they make course enquiries, whether in person, over the phone or via electronic communication. The role will provide a professional reception service, including providing a range of pre-entry information and advice to potential and existing customers, referring to specialists where appropriate. Through a proactive, enthusiastic and customer-focused approach the post holder will help the Group to achieve our mission to provide skills for the future of our students and community through outstanding teaching & learning. Have you got what it takes? The successful candidate would need to have: * Experience of working in a customer facing role * Experience of working within an education setting, providing information, advice and guidance * Level 2 Literacy/Numeracy, Level 3 in Information & Guidance and Level 2 Customer Service or be willing to work towards * Excellent Communication both written & verbal Why work for us? * Generous local government or teacher pension * 22-35 days annual leave + bank holidays and college closure days * Access to our gyms, restaurants and salons * Staff health & wellbeing and benefits schemes including in-house Occupational Health service * Full, part time and flexible working hours available in many roles * Parking available at all of our sites * Fantastic career development opportunities including funding for teacher training, apprenticeships and various other industry recognised qualifications RNN Group’s main goal is to be an ‘outstanding’ education and training provider and this is at the heart of everything that we do. To help us achieve this we are looking to recruit highly motivated, innovative and dynamic individual to join our existing team. To be a part of the team at RNN Group we will expect you to be committed to these values too; Respect, Support, Inclusion, Excellence and Partnership. We celebrate diversity and are proud to have been recognised as Investors in Diversity for our work on Equality, Diversity and Inclusion. We welcome applications from everyone regardless of age, gender, ethnicity, sexuality, faith or disability. We are also proud to be part of the Disability Confidence Scheme. We are committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. All new employees will be required undertake a DBS check. Closing date: Monday 15 June 2020 – if you are shortlisted for this post you will be contacted within a week of the closing date. If you are viewing this advert on an external website to RNN Group you will need to visit our website to see the full JD/Person Spec, apply for the position and view our other fantastic opportunities within the RNN Group