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Membership Recruitment Administrator

Job Title: Membership Recruitment Administrator
Contract Type: Permanent
Location: Tamworth
Industry:
Salary: £17500 - £18000/annum
Reference: 205620660
Contact Name: CV-Library
Job Published: March 29, 2017 06:23

Job Description

Job Title: Membership Recruitment Administrator Responsible to: Membership Coordinator Salary: £18,000 Job Purpose: To manage and administer the membership services of the association, in order to raise the profile of the organisation and grow the companies membership recruitment and retention. Working Hours - Monday to Thursday 9am to 5pm, Friday 9am to 4pm, 35 hours per week. Duties and Responsibilities: • To act as the first point of contact for all telecommunications, using this to develop, build and maintain good relationships with prospective, new and active company members; • To actively promote all aspects of the association with a view to sell and up-sell its membership goods and services; • Keep abreast of any updated company offers and products and identify opportunities to pitch these to new or existing members; • Assist with the management and maintenance of the company membership database; • To support the development and implementation of a range of membership contact processes, including face to face, letter, e-mail and telephone; • Listen to and record member feedback to gain a clear understanding of member's needs and requirements and use that information to feedback to the Membership Coordinator on a regular basis; • To process customer queries and complaints in an efficient and professional manner; • To ensure that data is handled in a discreet and confidential manner, adhering to data protection policies and organisational standards; • To offer support and cover to the Membership Coordinator and administration staff where necessary; • To be flexible, professional and able to work independently and as part of a team to interact effectively with all contacts; • To undertake other duties and responsibilities as required, appropriate to the grade of the post, as directed by the Senior Management Team or Membership Coordinator. If you are qualified by experience or may currently be working in a similar role and looking for an opportunity to develop within a leading company. Please apply online or contact Zoe Gannon on Tel: (Apply online only)