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Operations Manager- Hospitality/Recruitment

Job Title: Operations Manager- Hospitality/Recruitment
Contract Type: Permanent
Location: London
Salary: £40000 - £50000/annum
Reference: 206850295
Contact Name: CV-Library
Job Published: November 07, 2017 06:53

Job Description

An event staffing company based in Fulham, West London is looking for an Operations Manager. You will be responsible for managing the operations delivered from Head Office to ensure client requirements and expectations are met. Managing a team of Talent Managers and Talent Coordinators, providing temporary staff for the events industry. You will maintain and develop client relationships as well as develop business leads and increase turnover. The role will require some travel to meet clients and occasionally attend events. Core Key Responsibilities: * Responsible for Talent Managers, Talent Coordinators and Temporary Workers * Establish, maintain and develop relationships with clients including regular visits * Actively and successfully engage in the sales process including lead generation * Planning and carrying out direct marketing activities to generate and follow up sales enquiries * Manage the induction cycle for successful applicants including conducting interviews * Ensure that all Temporary Workers are Authorised to Work at all times * Ensure compliance with equal opportunities, health and safety and other company policies * Maintain and develop the company's database * Evaluate training needs and conduct performance appraisals of Temporary Workers * Process client orders and enter client assignments to the Booker System * Book suitable Temporary Workers to client assignments and manage on-going requirements * Produce worksheets prior to events and entry of staff hours and expenses as required * Leading recruitment initiatives and strategies * Monitor and report on activities and provide relevant management information e.g. time-sheets * Liaise and attend meetings with other company functions necessary to perform duties * Identify and suggest improvements to new and existing procedures * Ensure that junior positions within the team are achieving these objectives, identify and resolve issues where they are not or where this is not possible refer to a Director of the business Key Skills Required * Must have a background in event catering or recruitment * Able to demonstrate success and experience managing client accounts and customers. * Experience managing a team with the ability to train and motivate * Excellent communication skills; you will be in constant verbal contact with clients, temporary workers via phone, email and other media including written correspondence. * Proficient in Microsoft Office including Excel, Word and PowerPoint. Preferably MAC user. * Strong administrative experience Huntress does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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