Property Recruitment Team Manager (Call Centre)

Team Manager You will be responsible for all aspects of your team including delivering 1-2-1's to ensure the team is aware of KPI's, quality measurement and workload expectations as well as distributing leads fairly across the team. This role involves ensuring your direct team, to ensure our department exceeds targets through delivering outstanding customer service and quality, through test and learn initiatives, consistent communication with your team. The Property Recruitment Team Manager must have a credible knowledge of managing people, driving change and have a proven track record in improving results alongside delivering outstanding customer service and quality. Ideally the ideal candidate will have held a senior or managerial position within teams, preferably within the travel or leisure sector. We are looking for a candidate who is meticulous in their attention to detail with a strong commercial acumen. Essential skills: Previous team leading/management experience Proven track record in driving results Proven track record in coaching and motivating Working hours will be 5 days out of 7 working 37.5 hours. Shift patterns run from 9am - 7pm including evenings and weekends Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser